Device Protection Plan
Accidents happen! But with the TAL Device Protection Plan, you can have peace of mind with easy product replacement.
To enroll in ACP or Lifeline, Service Providers must offer a functional Smartphone or Tablet to each household. Defective devices within 30 days are replaced free of charge. For assistance, contact ACP&Lifeline Experts Customer Service at (386) 601-4391.
You can opt into our Device Replacement Plan for $5.00 per month. This fee is due upon application approval and before your device is shipped. To maintain coverage, you must pay this fee monthly. The plan covers damages to Android Smartphones only. Claims can be made after the 30-day warranty period, with a $40.00 deductible. If eligible, you can receive up to two replacement devices per year.
Can I Choose My Device?
You can select any available Smartphone or Tablet model from our ACP and Lifeline Program. Models may vary based on availability at the time of enrollment. We strive to provide popular models. If requesting a Tablet, a $10.01 fee is required before shipping. For those joining the Device Replacement Plan, the $5.00 premium must be paid upfront. For inquiries or assistance with enrollment or any related questions, contact our Customer Service Department at (386) 601-4391 or (386) 248-7451, or email [email protected].
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Careers
Find a Fulfilling Career with TAL.
Interested in joining as an Agent for ACP&Lifeline Experts? Email us your Full Name, Address, Phone, Email, and RAD ID (if applicable). Include your current employer's details and tenure, and your work area. Street Agents, describe your setup. Master Agents with 5+ active Agents, reach out.
If you run your own website for online sales, let us know. Agents seeking change, send info with RAD ID and current employer. We'll be in touch within 3 business days.
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